The Ministry of Territorial policy and Public Role, through the secretariat-General for administration, Digital has met the national institute of public administration (INAP) and 35 national and european experts discussed in presentations, round tables and discussion sessions, with a european perspective, on the principle of administrative action, known in europe as ‘ only once ’ .
This principle on which work is done in europe is to simplify the citizen's interaction with the administration and to help you avoid the trouble of having to obtain or provide new information and documents that the administration already has, either because they have been developed, either because the public already handed them over the past.
Spain contributes its expertise
At the meetings, has made the perspective and experience of spain and have explored the avenues of integration of Spain in european initiatives in this area.
The secretary-general for administration Digital, Fernando de Paul, recalled in his speech that improving the efficiency of the administration has an impact on the improvement of the satisfaction of citizens, particularly when the administration provides services to citizens and businesses, who have to provide additional information provided to it again and again, since they are public administrations, as the new administrative acts, those who must recabarla directly by the administration itself is in possession of such information, avoiding citizens more waste of time and saving them unnecessary expenditure.
The secretary-general of Digital Administration has also exposed to the european experts that the achievement of more automated, transparent and more comfortable for citizens requires, as has been realized in spain, the assistance of appropriate legislation, the cooperation of relevant stakeholders and public services are appropriate for the realization of this practice.
In this regard, Pablo has stressed that in Spain as a citizen has no need to provide documents that are already held by public administrations, and that exist in our country the beijing platform for Brokering and Citizen Folder that rely on other essential elements such as the inventoried and codification of procedures and administrative services, the Administrativa-SIA information system on the one hand, and in units and offices of the administration on the other hand, through the offices and units, DIR3.
Spain's experience is of particular interest in the light of the fact that european index DESI 2018 spain is contained in the ‘ services ’ in digital the positions of head, in 4th place, after Finland, Estonia and denmark.
In the meeting, on projects and TOOP SCOOP4C and it has been discussed on the implementation of the principle of ‘ only once ’ in the context of the future implementation of the project of the rules of procedure of the Single Digital Portal of the eu (Single Digital Gateway), while there have been discussions on the factors involved.
European projects for the principle “ one-time ”
The SCOOP4C project funded by the european commission, was launched in november 2016, through organisations four member states, to explore how to implement the principle of ‘ once ’ for the citizens at european level. The overall objective of the project is to investigate, discuss and disseminate how the provision of public services for european citizens can be achieved through the implementation of the principle of ‘ once ’ . The General Secretariat of Digital Administration is part of the advisory committee of this project.
The TOOP project (The Eleven Only Principle), for its part, promoted by the european commission, was released in january 2017, involving approximately 50 21 states members of the eu and partner countries. TOOP seeks to lay the groundwork and uphold the principle of ‘ once ’ focusing on data relating to companies in the european cross-border context, in order to allow a better exchange of data and documents and reduce the administrative burden for businesses and Public administrations. The foundations that are present in this project will be used to project the practical implementation of the principle of only once widely in the eu.
