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- Agency AEVAL evaluation and Quality

Note: the State Agency of evaluation of public policies and quality of services (AEVAL), was dissolved in late July 2017, but remain documents by its historical value.

Reports of the AEVAL on the perception of citizens of public services in which explores, among other things, the perception of citizens with regard to electronic administration, your satisfaction and preference on channels of use

  • Report AEVAL 2016

    17 March 2016

    Report of perception of the quality of public services. Stability and improvement in public services

  • Report AEVAL 2015

    29 January 2015

    Report of perception of the quality of public services. Quality and sustainability of public services

  • Report AEVAL 2014

    03 March 2014

    Quality of public services in times of austerity

  • Report AEVAL 2013

    03 June 2013

    La calidad de los servicios públicos y las actitudes de los ciudadanos hacia las medidas modernizadoras de la Administración Pública (2013)

  • Report AEVAL 2016

    17 March 2016

    Report of perception of the quality of public services. Stability and improvement in public services

  • Report AEVAL 2015

    29 January 2015

    Report of perception of the quality of public services. Quality and sustainability of public services

  • Report AEVAL 2014

    03 March 2014

    Quality of public services in times of austerity

  • Report AEVAL 2013

    03 June 2013

    The quality of public services and public attitudes towards modernising measures of public administration (2013)

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