This is a network of information and attention to the citizen who reaches the three levels of public administration and encompasses the Web portal General access point (administracion.gob.es), the phone 060, social networks, mobile applications and face offices.
The vocation of this network is to be consolidated as a useful reference point in the relationship of citizenship with the public administration and easy access to information, its processes and procedures.
It is a network, to integrate the General state administration (AGE), the home rule authority and the local government; to channel is accessible through offices in person, mobile applications, social networks, 060 and phone access point, including a
care mailbox
and webchat
online; and the offer is multi-level registration services, information, guidance and assistance, and, in many cases, the commencement of proceedings.
Through its various channels, provides the following services: citizen
- Integrated Offices of citizen attention: provide information and services of all public administrations. see the relationship of Autonomous Communities integrated into the network in the following
link
.
Also, in the following link shows the relation of Local entities with integrated office
. - Applications for mobile devices: App Public Employment and App Assistance for operating systems IOS (iPhone) as Android.
- Social networks:
Twitter @060gobes;
Facebook @060PAG and:
Youtube
- Telephone 060: Is a phone number of administrative nature of the AGE. Through it reports on different procedures and measures, while specialized in information relating to public employment, fellowships, grants and subsidies or location of mobile and addresses of all administrations públicas.también provides care and treatment in specific areas such as Trafficking, status of aliens … .Puede information about the tfno. 060 as well as their schedule in the following
link
.
- Portal web access point General:
portal General access point
it is one point of access to the citizen to information of interest in a horizontal nature of the ministerial departments and agencies associated or dependent, as well as information on public employment, grants, subsidies and regulations relevant to the citizenship of all the administrations of the european administration and of some international agencies. It gives access to the official websites of ministerial departments, autonomous bodies, Autonomous Communities, Local Entities, as well as their electronic headquarters
.
In addition, offers citizens, companies, access to procedures and electronic services at the Public Administrations grouped by subject, as well as information on the functioning and organization of the public authorities and the State.
This portal also provides a personalized attention:
care mailbox
and webchat
online.
The web portal has a restricted area for users, which can be called upon authentication
Citizen folder
from where the citizens can access your personal data, the state of its administrative files, administrative notices, etc.
