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The Plan of digitizing the AAPP (2021-2025)

The Plan of digitizing the Public Administrations is one of the main elements of the component 11 of the recovery Plan, transformation and Resilience, modernization of public administrations.

Este Plan prevé movilizar una inversión pública de, al menos, 2.600 millones de euros para los próximos tres años, de los cuales al menos 600 millones irán destinados específicamente a las comunidades autónomas y corporaciones locales para el desarrollo de servicios públicos digitales en todo el territorio. El objetivo del Plan es el de mejorar la accesibilidad de los servicios públicos a los ciudadanos y empresas con todas las garantías para la protección de los datos personales y de las empresas, superar las brechas digitales sociales y territoriales e impulsar la eficiencia de las administraciones públicas mediante la digitalización de importantes ámbitos tractores como la Sanidad, la Justicia, o las políticas de Empleo, los servicios consulares o la administración territorial en materia de inclusión. 

The quick-impact projects in the digitization of the public Sector will have an investment of 1,040 million euros. For example, in the area of health will be strengthened for the interoperability information management of the different autonomous communities to improve the service, implement artificial intelligence to the analysis of data and health emergencies; by the judiciary, the ministry of justice has developed a Plan to improve Justice 2030 digital services to citizens, enterprises and collective and go to a judicial management sustainable over time; and information systems will be improved to give support to unemployment benefits and activation policies for employment. All this with appropriate guarantees for the rights of citizens and businesses in the area of data.

Con este Plan, se avanza hacia una Administración del Siglo XXI al incluir reformas e inversiones que mejorarán tanto los procedimientos administrativos como las competencias digitales y los recursos disponibles. El sector público de las distintas administraciones servirá como punto de apoyo y palanca de las grandes transformaciones que España requiere en el ámbito digital. Este programa apoyará, además, la transformación digital de las Administraciones autonómicas y locales, de forma consistente a las directrices marcadas para la Administración General del Estado en este período.

The Plan will increase the efficiency of public administrations, by strengthening the means and shared services, thus generating a series of synergies and savings of very significant costs to ensure the sustainability of investments and provide more resources and tools for achieving the objectives of resilience, climate change, environment, digital transition, public health and territorial cohesion.

In addition, and in coherence with the Plan of Digital Connectivity and infrastructure, better digital connectivity in public centres will promote better delivery of new services that includes such a Plan of digitizing the Public Administrations, such as telemedicine.

To that end, the Plan will be structured in three areas:

  1. Digitally transform administration trasversales initiatives for the deployment of efficient public services, safe and simple and universalizing access to emerging technologies.
  2. Desplegar proyectos tractores de digitalización, por ejemplo, en los ámbitos de Sanidad, Justicia o Empleo. 
  3. Support the digitalization of territorial administrations, autonomous communities and Local entities.

Key actions of the Plan of digitizing the Public Administrations

  • App Factory: An initiative to promote the development of quality mobile applications that improve access to public services, bringing the administration to citizenship and facilitate a more fluid and nearby. The aim is that at the end of 2025 half of public services are available in app mobile.
  • In one click administration:  Facilitará a ciudadanos y empresas el acceso a la información y a los servicios públicos digitales de la Administración General del Estado. Una medida que evitará la dispersión de información y que reducirá barreras a la consulta de información y la utilización de los servicios.
  • GobTechLab:   The initiative will launch a laboratory for innovation of the General state administration to improve the experience in the use of digital public services through citizen participation, the collaborative creation and innovation in public services. This project envisages the development of an open space where experience utilities citizens and companies and collect their views or suggestions for improvement. The main areas of implementation are emerging technologies such as IA, data and analytical blockchain.

Digitization Plan of the public administrations 2021-2025 (Opens in new window)

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