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Study on e-government 2020 (UN)

La encuesta sobre gobierno electrónico de Naciones Unidas se elabora cada dos años, y evalúa a los 193 Estados Miembros en términos de Administración Digital.

Este informe analiza el desarrollo de la Administración Electrónica, a partir del Índice de Desarrollo de la Administración Electrónica de la ONU (E-Government Development Index, EGDI). El EGDI es un índice compuesto de 3 subíndices, que analiza  tres dimensiones: la idoneidad de las infraestructuras de telecomunicaciones (TII), las capacidades de los recursos humanos para promover y usar las TIC (HCI), y la disponibilidad de contenidos y servicios online (OSI).

The report also includes an index, the supplementary Índice of E-participación (EPI), which assesses the use of online services by governments to provide information to its citizens, interact with them, and their involvement in the decision-making process and in the codiseño services online, through consultations.

In the e-government Survey 2020 spain is contained in the group of countries with very high performance in the development Índice the E-government (EGDI), to obtain a score in the EGDI exceeding 0.75, maintaining the post number 17. ranking global.

The report indicates that all countries in the group of very high performance have demonstrated consistency and progress in the different areas of its digital policy strategies, and in coordination and implementation of its public services.

Within the scope of the eu countries Spain is situated in the seventh position.

The study provides, in addition, an assessment of e-government at the local level, to analyse the 100 most populated cities in the world (including only one per country), through the Online service Índice Local (LOSI) that assesses the development of electronic administration at the local level, through official websites. In this Index, the city of Madrid appears in the first position ranking , al estar en el primer puesto en las categorías de provisión de contenidos, provisión de servicios y participación, y el segundo puesto en la categoría de tecnología.

Throughout the report, the opportunity that the digitalization of the public sector poses to the achievement of sustainable development goals (ODS) and Agenda 2030.

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