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Construction of a new generation of innovative services to citizens and businesses: legal aspects and organizational Constraints and opportunities.

TOWARDS A MODEL OF GESTIÓN BY PROCESSES

Felix Molinier Aznar
Secretary of state for defence ministry of Defence.

SETTING A TAX CRM IN THE BOARD OF ANDALUSIA: CIYAT (CENTRO DE INFORMACIÓN AND TAX ATENCIÓN)

Rosario González Gómez
Ministry of finance and economy of andalusia.

THE INTERNET IN THE PARTICIPATORY PROCESS FOR THE REFORM OF THE STATUTE OF CATALUÑA

Joan Manuel Espuelas Puigdollers
General Directorate of Citizen Participation (Generalitat de Catalunya)

THE COLABORACIÓN PÚBLICO-PRIVADA TO IMPROVE THE SERVICE OF THE CITIZEN ATENCIÓN

Francesc Buixeda i Cabré
Ayuntamiento de Blanes (Girona)

THE CREACIÓN REGISTRATION IMPLANTACIÓN PERSONNEL WITH THE SAP HUMAN RESOURCES IN THE CITY OF MADRID

David Martin Valleys
Madrid city council

THE DESMATERIALIZACIÓN DESINTERMEDIACIÓN AND ADMINISTRATIVE PROCESSES. THE ADMINISTRACIÓN BY VÍA ELECTRÓNICA

Miguel Solano Gadea
Iberian Steria

THE EXPERIENCE OF THE DEPLOYMENT OF CONTRATACIÓN PÚBLICA ELECTRÓNICA IN THE BASQUE GOVERNMENT

Jaime Domínguez - Macaya
Eusko Jaurlaritza - Basque Government

THE FACTURACIÓN ELECTRÓNICA. IMPLICATIONS ON THE COMPETITIVENESS OF ENTERPRISES ESPAÑOLAS AND ROLE OF THE PUBLIC ADMINISTRATIONS

Jorge Ginés Franc
Azertia information S.A.

THE G-ADMINISTRACIÓN AT THE MINISTRY OF DEFENCE

Enrique Truncheons Montesinos
Secretary of state for defence ministry of Defence.

THE DIGITAL IDENTITY IN THE MINISTRY OF DEFENCE

Miguel Ángel Rego Fernández
Secretary of state for defence ministry of Defence.

THE OFFICE OF HOUSING OF THE COMMUNITY OF MADRID. A DEVELOPMENT OF SERVICES PROVIDED TO CITIZENS THROUGH TELEMÁTICOS AND ATTENDANCE. A AÑO OF GESTIÓN

Juan Congress Martínez
Ministry of environment and spatial planning

THE PAPERLESS OFFICE AND THE OFFICIAL ELECTRÓNICO WITHIN THE MINISTRY OF DEFENCE

TCol. D. Fernando Armero Acebrón
Secretary of state for defence ministry of Def.

THE REFORM OF PARLIAMENT AND OF THE INFORMACIÓN TECNOLOGÍAS

Jorge Remuiñán Suárez
Parlamento de Galicia

THE SOCIETY OF INFORMACIÓN OF THE TWENTY-FIRST CENTURY AND ITS MATERIALIZACIÓN IN GOVERNMENT: THE DIGITAL DEMOTEK © OF VOTE ELECTRÓNICO

Tip pierce Lizeaga Romero
Department of Interior - The Basque Government

THE TECNOLOGÍAS OF INFORMACIÓN AND KNOWLEDGE IN THE FUNCTIONING OF THE MEMBERS OF THE ÓRGANOS ADMINISTRACIÓN

Agustí Cerrillo Martínez
Universitat Oberta de Catalunya

IMPROVING THE QUALITY OF SERVICE IN THE e-SANIDAD. PROTECCIÓN OF HEALTH OF CITIZENS

Sea Martínez Sánchez
Public Sector Group SIA.

‘ MOBILE GOVERNMENT ’. APROXIMACIÓN JURÍDICO-ADMINISTRATIVA BENEFITS AND OPPORTUNITIES.

Rafael Beitia Mayor
LaneFour Strategy & Management

CATALÁN MODEL. THE FORM OF ADMINISTRATIONS (the administration googlelizada)

Ignasi Albors
Consorci AOC

MODEL GENÉRICO TRAMITACIÓN CONSULTATION

Mountain Merchán Arribas
Ministry of public administration.

NUEVO ENFOQUE DEL SISTEMA DE TRATAMIENTO DE FACTURAS EN EL S.I. JÚPITER. FACTURA, CONFORMIDAD Y FIRMA ELECTRÓNICA.

Ignacio García Benito
Jupiter Director S.I.